A working group for people responsible for retention numbers. We review real onboarding flows, share churn teardowns, and run a monthly benchmark thread.
The library covers lifecycle email, activation metrics, and win-back campaigns. Weekly office hours on Thursdays.
Jamie Okonkwo
@jamie
Bring a number
Teardowns and questions land better with the metric that prompted them.
No recruiting in the feed
Hiring posts go in the monthly thread, not the main channel.